In 1996, the US government passed the Health Insurance Portability and Accountability Act, which laid out standards for protecting health care information. And supplemental legislation was added to this act to bring it up to date with current needs. These collectively are known as HIPAA rules (Health Information Portability and Accountability.

To ensure security and compliance with federal regulations, the Unified Communication system must be designed to comply with applicable standards for secure messaging. The software should also be compatible with all systems that require compliance with HIPAA. In 2009, the Health Information Technology for Economic and Clinical Health (HITECH) Act expanded HIPAA.

HIPAA establishes federal standards to protect the privacy of PHI. HIPAA outlines requirements for health care providers, insurers, and other entities that handle protected health information (PHI).

As stated on the HHS HIPAA page, the Security Rule requires covered entities to maintain reasonable and appropriate administrative, technical, and physical safeguards for protecting electronic PHI. Specifically, covered entities must:

1.1. Ensure the confidentiality, integrity, and availability of all electronic PHI they create, receive, maintain or transmit;

1.2. Identify and protect against reasonably anticipated threats to the security or integrity of the information; 

1.3. Protect against reasonably anticipated, impermissible uses or disclosures; and 

1.4. Ensure compliance by their workforce.



With Racchabanda, healthcare providers and other Covered Entities can use video conferences in a way that complies with HIPAA requirements.

2.1. Users’ PHI is not required or stored by the platform.

2.2. A session’s media communication uses end-end-encrypted channel

2.2.1. Secure tokens are used to authenticate a user and set up a secure session for them.

2.2.2. When a media connection is established, random AES keys are generated by clients


2.3. On the platform, audio, video, and text on a session are not stored.

2.4. The Platform does not collect or store any personal information entered by the user in the application

2.5. If recording features are enabled, the API and portal allow the application developer to associate specific rules with recorded files.

2.6. We believe that making meetings fast and easy to join is the way to stay connected.

2.7. Racchabanda is hosted behind a firewall to protect it from outside threats. The system also employs techniques that are not exposed to outside threats around the clock.



    Racchabanda has a robust platform that is trusted across multiple industries such as healthcare. It can protect applications in various scenarios, including private, public, hybrid and on-premise deployments. Does not store any end-customer data on its platform, and gives full control to the businesses to choose the hosting locations. The security and integrity of information are protected against any anticipated threats or hazards.

3.1 The platform gives you control over all your application data and helps you to ensure that the app is developed in compliance with HIPAA.

3.2 It is responsible for enforcing administrative, technical and physical safeguards to protect PHI in the Racchabanda environment. It does not store any patient records itself, which makes it more secure than ever before.
3.3 The organization relies on its business associates to ensure the security of patient files. Covered entities and their business can use the secure, scalable video conferencing provided by Racchabanda.

By providing healthcare customers with Racchabanda Platform services, covered entities achieve HIPAA compliance. Racchabanda Meetings, which employs strong privacy and security practices, enables customers to meet their privacy compliance.
The company performs a privacy impact assessment (PIA) to ensure appropriate privacy features are built into the application from the start. These controls help organizations comply with HIPAA regulations.



While HIPAA compliance is a challenge for healthcare providers, several platforms provide services to help them do so. These platforms, known as “Racchabanda”, offer various security solutions for healthcare customers. One service they provide is safeguarding PHI (Protected Health Information). By protecting this information, these platforms enable covered entities to

Racchabanda must employ the appropriate technical, administrative and physical measures to prevent any breach of security or breach of PHI.

4.1. SUPPORTS HEALTHCARE PROFESSIONAL: Racchabanda allows licensed medical professionals and authorized healthcare providers to screen share health records and other resources with patients and other healthcare professionals. End-to-End Encrypted are transmitted using the screen-sharing software.



5.1. In the latest release of Racchabanda, conference organizers can customize their subdomains along with a logo that embodies awesomeness!

5.2. Advanced Encryption Standard (AES) is used to encrypt data in motion.

5.3 Admin, owner, and member access controls can be set up in multiple tiers.

5.4.Authentication is done via email address and password to access applications and the web.

5.5. Access to Racchabanda meetings is password-protected or through the waiting room.

5.6. Attendees can be easily removed or Meeting sessions can be terminated by a meeting host.

5.7. With privacy features, you can control who can attend sessions, provide waiting rooms for attendees, enforce meeting test passcodes, and locker rooms.


  1. INTEGRITY: Digitally signed executables are used to sign applications.



The meeting host must log in with a unique email address and account password to access the Racchabanda meeting applications. The meeting host can lock the desktop or a window that is being shared for screen sharing.

Participants can enter sessions individually or in groups, wait in waiting rooms, enforce meeting passcodes, and lock the room for private sessions.



Our Developers prioritize customer data security to such an extent that, we are proud to say, we don’t store any data for the Conference Room. For the most secure system of conference rooms, digitally signed tokens are used.


The healthcare industry and administrators of healthcare accounts need the right tools and technology to comply with HIPAA regulations. Following are just a few steps that you can take to safeguard PHI.

9.1. Advanced Chat encryption makes communications secure so that only the intended recipient can read them. Attendees can enter sessions and make use of privacy features that include individual or group entry, waiting rooms, forced meeting passcodes, and locked rooms.

9.2. Data in motion is encrypted at the application layer using end-to-end encryption.

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